search
top

Virtual Disk Servce Crash on Windows 2003 Issue

Recently been seeing popup errors on Windows 2003 R2 servers running Microsoft SQL 2005 running giving Virtual Disk Service errors. When looking at the event log there are Application errors showing event id 1000. In doing some research found KB949001which a hotfix for the very error.

This hotfix should only be applied to servers experiencing this issue and requires a reboot after applying. According to the article you could see several errors in the event log.

On a Windows Server 2003-based computer, Virtual Disk Service (VDS) experiences an access violation. Then, VDS crashes when the service tries to close. This issue typically occurs when VDS is running under a heavy load.

Additionally, the following events are logged in the Application log and in the System log:

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: Date
Time: Time
User: N/A
Computer: Computer Name
Description: Faulting application vds.exe, version 5.2.3790.4139, faulting module ntdll.dll, version 5.2.3790.3959, fault address fault address
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7034
Date: Date: Date
Time: Time
User: N/A
Computer: Computer Name
Description: The Virtual Disk Service terminated unexpectedly. It has done this number time(s).
Event Type: Error
Event Source: Virtual Disk Service
Event Category: None
Event ID: 1
Date: Date
Time: Time
User: N/A
Computer: Computer Name
Description: Unexpected failure. Error code: exception code
Event Type: Error
Event Source: VDS Basic Provider 1.0
Event Category: None
Event ID: 1
Date: Date
Time: Time
User: N/A Computer: Computer Name
Description: Unexpected failure. Error code: exception code

This problem occurs because of a timing issue between two threads in VDS.

VDS maintains a list of software providers. When VDS closes, it releases the reference to software provider objects first. If a disk layout notification message arrives when some objects are freed but when the list is not freed, VDS may access an invalid software provider object. An access violation occurs when VDS accesses this list.

After applying the hotfix and rebooting the servers and the errors stopped.

One Response to “Virtual Disk Servce Crash on Windows 2003 Issue”

  1. Leslie says:

    Maybe you’ll want to place a twitter icon to your blog. I just bookmarked the site, but I must make this by hand. Simply my $.02 🙂

    My site:
    Rachat de credit rachatdecredit.net

Leave a Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

top